Economist Intelligence Unit: Airline Customer Experience


The Future of Air Travel

Improved personalization and profits through the integrated use of customer data

A whitepaper published by Sabre Airline Solutions® and written by The Economist Intelligence Unit

Download the whitepaper to learn more about enhancing your customer experience by:

•  Utilizing existing technologies and data analytics best practices from other industries.

•  Addressing customer pain points around booking, the airport experience, and the in-flight experience.

•  Capturing data points throughout the travel journey and leveraging that information to provide a more personalized experience.